FAQ?

General Question

1. What are the advantages of your SMS service?
Ans. Single and Bulk Messaging, Grouping Functionality, Low Per Message, Fee Zero up front cost Fast Delivery.


2. Can I take a trial of your service before I buy some credits?
Ans. Yes. We can offer you some complimentary Free credits when you Register for our services.


3. How can I see a demo or test the bulk sms system?
Ans. Yes. We can offer you some complimentary Free credits when you Register for our services.

3. How can I see a demo or test the bulk sms system?
Ans. 
Simply Email US info@questerwebtech.com or call us +91-9090965737. Get a username password and see demo - send sms from website.

Promotional SMS Are Commonly Used For advertisement.
Ans. Promotional SMS Are Commonly Used For advertisement.


2. Can I send Promotional SMS to DND NUMBERS?
Ans. No, Promotional SMS's can not be sent to DND (Do Not Disturb) Numbers.


3. Can I have multiple sender ID's for a single account?
Ans. Yes, you can have more than one Sender ID for a Single Account.


4. Does Sender ID need approval for Promotional Rout SMS?
Ans. Yes, Sender ID should be approved by default.


5. Will I be charged to non-delivered numbers?
Ans. No the credits are refunded back for the sms which are not delivered due to NDNC subscription.


6. How to filter NDNC numbers?
Ans. Number registers to NDNC or National Do not call services have applied not to receive any marketing sms/call. Our system filters this kind of numbers while sending sms.

1. Why Transactional Route SMS?
Ans. Transactional SMS Routes Are Commonly Used For Sending Critical Informational Messages. We Strongly Discourage Spamming And Bring This Solution Only For GENUINE Firms Which Use SMS Services As An Integral Part Of Their Operations For Sending Transactional Messages.


2. Does Transactional SMS have Sender ID?
Ans. Yes, you can have Send ID for sending Transactional SMS. Sender ID should be of 6 capital alphabets representing the brand/service/ industry
Ex: Sender ID
BO-ABCDEF
B- Stands for "BSNL" it's a "Service provider".
O-Stands for "Odisha" a "Service Circle"
"-" - Delimiter
ABCDEF- is the "sender ID" of six alphabets representing a brand or organization or service sending the Transactional SMS.


3. Can I have multiple sender ID's for a single account?
Ans. No, you can only have a One Sender ID for a Single Account.


4. Does Sender ID need approval?
Ans. Yes, Sender ID should be approved from TRAI.


5. Will there be any time period for Sending SMS?
Ans. No, there is no time period for sending Transactional SMS You can send Transactional SMS round the clock 24/7 all the 365 days.


6. Can I send Transactional SMS to DND NUMBERS?
Ans. Yes, Transactional SMS's can be sent to DND (Do Not Disturb) Numbers..


7. How can I send SMS after all the procedure?
Ans. You can just login with your User ID & password in http://sms.questersms.com and start sending SMS to your SMS data.


8. I did not find my question on your FAQ list.?
Ans. Kindly mail us all your queries or suggestions to info@questerwebtech.com  . We are happy to help you.

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